Warranty & Repairs
Our Warranty
At ReFavored we take great pride in our craftsmanship and care in refurbishing. Our skilled artisans specialise in restoring Fairfax & Favor products to their original glory!
In the eventuality that a manufacturing fault occurs, all of our products come with a generous 6-month warranty from the date of purchase.
Normal wear and tear, accidental damage, misuse, and unauthorised repairs are not covered by the warranty. Your statutory rights are not affected. Proof of purchase will be required.
Warranty Claim Purchased direct from ReFavored
Partnered with The Boot Repair Company, who specialise in warranty repairs of luxury leather and suede goods, we aim to breath new life into worn-out soles, damaged leather and frayed stitching (to name a few).
In the unlikely event that your item suffers a manufacturing defect from the refurbishment, within the 6-months, please get in touch with our team on info@refavored.com who will assist you with your repair under warranty.
We believe all products should be used and loved, repaired rather than replaced. We are active in avoiding Landfill waste and will always attempt to repair before a replacement is offered.
For items outside of warranty, please contact info@fairfaxandfavorrepairs.com.